Hi, I’m Michelle Chiu


Senior product designer at PayPal, freelance design lead with 7 YoE, and beauty/fashion events creative strategist. Previously, I’ve designed at Coinbase, Meta Creative X, MongoDB, and partnered with brands such as Four Seasons, Marie Claire, and Mejuri. My work has reached ~3B+ users globally and contributed to ~$50M+ in funding and revenue.

Resumé  |  LinkedIn  |  Twitter  |  Are.na |  Medium

Clients/Experience: Authoritative, Alta, ARI, Axiom, Beam, BuzzFeed, Cherry Pick, Coinbase, Daimo, DoorDash, Easy Labs, Four Seasons, Frog Design, Gensmo, Instagram, Kleiner Perkins, Kodely, Marie Claire, Marie Claire Arabia, Megapot, Mejuri, Meta Creative X, MongoDB, PayPal, Peanie, Pistachio, Prism, Rarible, Rubi, Shibuya, Wish, Youvoya

Awards, Recognition, & Other Highlights:
Adobe Design Achievement Awards Recipient [Link]
Bestfolios Editor’s Pick Featured Site
Cartier x RedBoxMe Invited Community Member [Link]
Design Nation Conference Selected Attendee [Link]
EDGE NYFW Content Studio Manager [Link]
Emboldly (Nonprofit) NYC Events Lead [Link]
Facebook GH Scholarship Recipient (1 of 25 worldwide)
Four Seasons Styling Assistant [Link]
Girls Into VC Fellow & Former Newsletter Editor [Link]
Hexagon UX Mentorship Program Selected Participant
IDEO CoLab Makeathon Selected Participant [Link]
Interior New York Fashion Week Intern [Link]
Kleiner Perkins Fellows Program Alumni Interviewer (2x)
Kleiner Perkins Engineering Fellow [Link]
Marie Claire Arabia Photography Assistant [Link]
Medium Top Writer in Design (225K+ views) [Link]
Mejuri Brand Ambassador (4 yrs) [Link]
Mercury Spheres Scholarship Recipient [Link]
Monday Girl Social Club Community Member [Link]
Rarible Ex-Editorial Writer (front-page feature [Link]
Slow Ventures Design & AI Dinner Invited Guest [Link]
TechCrunch Disrupt Scholarship Attendee [Link]
The Council Angel Investing Community Member [Link]
Unsplash Featured Photographer (5.8M+ views)
Wall of Portfolios Editor’s Pick Featured Website [Link]
Women’s Creatives Dinner Inaugural Guest [Link]

MongoDB


Worldwide leading NoSQL database downloaded 100M+ times with 57K+ customers in 100+ countries used for storing structured, semistructured, and unstructured data.

I led the design of new payment flows contributing to ~30% revenue increase, ~50% billing-related support ticket reduction, and new designs for our MongoDB Cloud and Ops Manager platform for millions of active users.

As a designer on the Cloud Core teams, I helped support activations such as the redesign of our cloud alerts dashboard, introduction of PayPal payments, and the inception of usability improvements for our billing pages.

I also gave a talk at a MongoDB design meetup event alongside designers at Meta and AngelList in the NYC design community, spearheaded a design blog post series to increase transparency on the members of our design team and our projects, and mentored an intern on the team who ultimately joined MongoDB as a full-time designer.

Content Writing
Deck Design
Design Systems
Interaction Design
Motion Design
Product Design
User Research
Visual Design